ReStart Ohio FAQ & COVID-19 Complaints

The Ohio Department of Health issued a Stay Safe Ohio Order on April 30, 2020. This order takes the place of the Stay at Home Order and will allow the re-opening of some businesses in Ohio.

As Ohio begins to reopen businesses that were closed due to COVID-19 there are protocols and guidelines that businesses should follow.

5 Protocols for All Businesses

1. Require face coverings for employers and recommend them for clients/customers at all times.

2. Conduct daily health assessments by employers and employees (self-evaluation) to determine if “fit-for-duty”.

3. Maintain good hygiene at all times -hand washing, sanitizing, and social distancing.

4. Clean and sanitize workplaces throughout the workday and at the close of business or between shifts.

5. Limit capacity to meet social distancing guidelines.

•Establish maximum capacity at 50% of the fire code.
• And, use appointment setting where possible to limit congestion.


 

Frequently Asked Questions

Q. Will I have to wear a mask or face covering while I am at work?
A. Yes. Face coverings are required for employees except if any of the following apply:

1. Facial coverings in the work setting are prohibited by law or regulation;

2. Facial coverings are in violation of documented industry standards;

3. Facial coverings are not advisable for health reasons;

4. Facial coverings are in violation of the business’ documented safety policies;

5. Facial coverings are not required when the employee works alone in an assigned work area; or There is a functional (practical) reason for an employee not to wear a facial covering in the workplace.

Q. Will I have to wear a mask or face covering if I am a customer at a business?
A. Customers are strongly encouraged to wear a mask or face covering, it is not mandated by the State of Ohio. Businesses can require their customers to wear a face-covering if they wish.

Q. Will I need to take my temperature before coming to work?
A. Yes. Employees must take their temperature and watch for other symptoms such as coughing or difficulty breathing. Sick employees should stay at home.

Q. What safety precautions should my employer be taking?
A. All businesses should follow these protocols

1. Require face coverings for employers and recommend them for clients/customers at all times.

2. Conduct daily health assessments by employers and employees (self-evaluation) to determine if “fit-for-duty”.

3. Maintain good hygiene at all times -hand washing, sanitizing, and social distancing.

4. Clean and sanitize workplaces throughout the workday and at the close of business or between shifts.

5. Limit capacity to meet social distancing guidelines.

•Establish maximum capacity at 50% of the fire code.
• And, use appointment setting where possible to limit congestion.

Q. What should I do if my co-workers aren’t wearing facial coverings at work?
A. If an employee of a business is not wearing a facial covering, ask the employer/business for written justification on why the employee isn’t wearing a face covering. 

Q. What should I do if my employer is not following proper safety precautions?
A. If an employer is not following the above safety protocols, you can file an online complaint here. 

To File a complaint about a business you think is in violation of the Stay Safe Ohio Order, click here.

To check the status of a complaint click here. (Choose “Code Case” in the search drop-down box).

Full Ohio Department of Health Stay Safe Ohio Order 

More information from the Ohio Department of Health on the Responsible RestartOhio page